Shipping & Returns

SHIPPING

After your payment has been received, your order usually will be shipped within the next 3-5 working days. Exceptions are custom made orders with a more extended production period and when the product description indicates a longer delivery time. 

We ship insured with UPS inside Germany and the EU. Please check www.ups.com for shipping details and delivery time. The delivery time and costs depend on your location. The shipping cost will be added to the selection in your cart. 

Germany
Standard delivery at 6 €
Inside EU
Standard delivery at 15 €

 
RETURNS

If something does not fit or you do not like what you ordered, please send it back within 14 days to

Alke Missalla
Venusberg 34
20459 Hamburg, Germany

Please let us know before returning via mail@alkemissalla.com.
We exchange unworn and undamaged pieces in the original packaging or refund if necessarry. Customised pieces and bespoke work are excluded from returns.

Please note that the cost of returning a purchase is on your expenses.

 


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